Shipping policy
RETURNS
Regular priced items may be returned for a in store credit or exchange.
Sale items (discounted less than 40%) may be exchanged for store credit.
No refunds or exchanges on, strung racquets, Socks, worn or damaged product, opened massage devices and gift cards.
Credits with original receipt only. Exchanges with original or gift receipts.
Returned items must be in their original condition: unused, unwashed, unworn and must have all tickets and protective materials attached.
Credits & price adjustments will only be credited to a gift card that can be used in store.
Tennis Balls 12 and 24 pack cases are exempt from free shipping.
For items shipped directly from the manufacturer, please contact the manufacturer for any return and customer service inquiries.
Just Tennis is not liable for extra shipping fees or lost packages due to incorrect shipping address entry by customer. Customers will be charged a re-stocking fee for return-to-sender packages.
Please contact us to begin the return process.
This policy is subject to changes (e.g. Holiday Returns)